Frequently Asked Questions

Membership

I am new to community. How do I get started?

Please register by providing us with your first name, last name and email address and agreeing to the Terms and Conditions and our Privacy Statement.

How do I update my details?

You can update your details at any time via your My Profile page.

test

General

What is a community?

Community is a place for you to discuss ideas, opinions and experiences about anything.

How are my survey responses handled?

Survey responses are collated and analysed collectively by Evolve Research

Will I get to see the results?

We will provide you with regular updates on what we have learnt.

Who manages community?

Community is managed by a team of researchers at Evolve Research.

Will you respond to every post on community?

In short, no.

If an idea of mine is implemented, will I get credit?

If an idea of yours is implemented, we will give you credit on our community but we won’t be providing compensation to members if we use an idea discussed on community.

Prizes and rewards

How do I earn points?

You can earn points by being active on the community. Quick polls, surveys and conversations all earn you points. Each point gives you an entry into the monthly prize draw. Click on My Account in the top right hand corner of the page to see how many points you have earned. For more detail, you can also click on My Activity, which you will find on the My Account menu under My Prizes.

Where can I use my gift card?

We have GiftPay cards valued from $20 to $100 from a variety of major retailers including: Chemist Warehouse; Apple iTunes; and Kmart. A full list of the currently available rewards and charities can be viewed here.

Ensuring you get the most out of the community

Be respectful of other members of community

We encourage all members of community to share their thoughts and experiences openly. Members are expected to be respectful of other members.

Keep your details up to date

Please let us know if there is a change in your contact details or your circumstances. Your details can be updated via the Profile page under My Account

To leave the community

How do I leave the community?

We’ll be sad to see you leave, but if community is really not your thing, please click the My Account page then on the Profile button and click the ‘Unsubscribe’ button.